UPDATED April 27th, 2020
To Our Valued Clients,
We, at All Pets Animal Hospital, are taking every precaution and will continue to update you as the COVID-19 situation evolves. We are currently still scheduling appointments for all routine and urgent veterinary care, but effective March 23, 2020 our lobby will be closed to the public. When you arrive for your scheduled appointment, a care team member will meet you at your car to take
your pet from you. All medical history, questions, and payment conversations will happen by phone. We believe this offers the highest level of protection for both our employees and our clients, while still allowing us to provide patient care.
We will also provide curbside service to clients who need to pick up prescriptions, pet food or other products. We ask that you please call in advance to make arrangements in order to minimize your wait-time.
Those scheduling Outpatient appointments should be prepared to stay for the duration of the scheduled appointment; those scheduling Drop-offs may leave their pet with us and return later for pickup. Also, in order to help us maintain control of your pet during transport from the parking lot to indoors, all dogs must be wearing a collar and leash; all other species must be in a closed carrier. If your pet seems reluctant to leave you at your car, you may be asked to exit your car and come as far as the outer atrium of our lobby, where we will take your pet.
Please note the following:
1. If you feel ill with flu-like symptoms, we ask that you not come to the clinic. Should your pet require medical care, please provide them alternate transportation, such as with a friend or family member. Also, please call ahead and inform our staff so we can take the proper precautions to ensure your pet gets the treatment they need.2. We are still seeing elective, non-urgent appointments at this time, but this is subject to change pending advice from public health officials.
3. For your convenience, please remember we have an online pharmacy where you can order your pet’s medication refills and prescription diets, eliminating a trip out for these purposes. Please ask our staff for assistance using this service if needed.
4. We have had to limit purchases of pet food to one bag or one case of canned food per client per week. It is important that we have prescription diets available for our other clients and in-clinic for our hospitalized patients. Using our online pharmacy is a convenient way to order pet food delivered right to your home.
5. COVID-19 and your pet: Currently, there is no evidence that the virus can be transmitted from dogs and cats to humans. However, there have not been enough studies done to settle conclusively
whether humans can give a version of the virus to pets. Out of an abundance of caution, if you are symptomatic, you should not snuggle, kiss, share food, or allow your pet to lick you. You should wash your hands thoroughly after contact with your pet, or allow an uninfected person take over the care of your pet.
We will continue to update everyone as changes occur but please feel free to reach out to us with questions or concerns.
On 4/22/20, the US Centers for Disease Control and Prevention (CDC) and the United States Department of Agriculture’s (USDA) announced the first two confirmed cases of SARS-CoV-2 (the virus that causes COVID-19) infection in two pet cats. These are the first pets in the United States to test positive for the SARS-CoV-2.
All Pets Animal Hospital wants to make sure that you have accurate information about this report and that you have appropriate guidance regarding your pets and COVID-19. The most important thing to know is that there is no evidence at this time that pets are able to spread this virus to people.
In the cases announced yesterday, a veterinarian tested the first cat after it showed mild respiratory signs. No individuals in the household were confirmed to be ill with COVID-19. The virus may have been transmitted to this cat by mildly ill or asymptomatic household members or through contact with an infected person outside its home. Samples from the second cat were taken after it showed signs of respiratory illness. The owner of the cat tested positive for COVID-19 prior to the cat showing signs. Another cat in the household has shown no signs of illness.
Here are some key points from the CDC:
- At this time, there is no evidence that animals play a significant role in spreading the virus that causes COVID-19
- Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low
- It appears that this virus can be spread from people to animals in some situations
While testing is available for pets (a different test than one given to humans and therefore not impacting testing availability for humans), routine testing of animals is not recommended at this time. Public health officials will take the lead in making determinations about whether animals should be tested for SARS-CoV-2.
We are able to test animals for SARS-CoV-2. This is the guidance we have received in regard to testing:
- Routine testing of animals for SARS-CoV-2 is not recommended
- Tests can be recommended only for animals that:
- Have come from a house with a known or suspect COVID-19 positive person
- Are displaying respiratory symptoms, and
- Have tested negative for other, more common respiratory diseases
All Pets Animal Hospital is able to have your pet tested for the COVID-19 virus, but only if it meets the criteria listed above. If your pet is displaying respiratory symptoms and someone in your home is positive, or suspected positive for COVID-19, please contact us for further information. According to their news release, our veterinary diagnostic lab, Idexx, reports that it “has tested over 5,000 cats, dogs and horses with respiratory symptoms in 17 countries, and has found no positive results.”
Until we know more, the CDC recommends the following:
- Do not let pets interact with people or other animals outside the household
- Keep cats indoors
- Walk dogs on a leash, keeping at least 6 feet from other people and animals
- Avoid dog parks or public places where a large number of people and dogs gather
If you are sick with COVID-19 (either suspected or confirmed), restrict contact with your pets and other animals, just like you would around people.
- Have another member of your household care for your pets while you are sick
- Avoid contact with your pet, including petting, snuggling, being kissed or licked, and sharing food or bedding
- If you must care for your pet while you are sick, wear a cloth face covering and wash your hands before and after you interact with them.
Trusted resources with additional information/:
CDC – If you have animals